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Date:  Wed, 12 Jul 2006 15:40:40 -0700
From:  "Ken Marcus - Precision Web Hosting, Inc." <kenmarcus (at mark) precisionweb.net>
Subject:  [coba-e:06004] Re: User Quota Warning needs more information
To:  <coba-e (at mark) bluequartz.org>
Message-Id:  <014e01c6a604$345259d0$6700a8c0@OfficeKen>
References:  <00fa01c6a5d0$d0d26db0$0369a8c0@jimcorp>
X-Mail-Count: 06004



From: Jim Scott
>>
Currently when a user is over quota on a server a warning email gets sent 
out to us. However it does not provide enough information to know anything 
other then the username.

Would be nice to know what site the user is associated with.

Current message format:
From: admin
Subject: Quota Warning
Body: The following user(s) have exceeded their quota: tracys.

In our case we also have serveal servers. As you can see from above there is 
nothing indentifying the server, the domain the user is part of.

So what I have to do each time is look at the headers of the message to see 
what server generated it. Then I have to go to the server via SSH and find 
out what domain they are part of. Then go into the web interface to rectify 
the issue.

We are completly migrated off our old raq servers and I tried to look for an 
old quota message but could not find one. However I am almost positive the 
old quota warnings gave all the informaiton needed.

How can I modify the message sent out or get this changed?
<<

It's the same way on the raq550 servers.

What I do is hit reply to the what server it came from,
Then
locate thatusername
and note what site number it is.

then
ls -la /home/sites/ | grep site[that nubmer]

Then from the GUI, I increase their quota.


----
Ken Marcus
Precision Web Hosting, Inc.
http://www.precisionweb.net